rodeje25 wrote:i think it's dumb because it secretly supports you to be uncarefull with your money and then if you don't like it you expect a refund. that's just not how everything works so i'm against it. if you buy something just make sure you did some research.
By that logic, you should have done some research into that Nigerian prince before you gave him your credit card. People fall for scams all the time.
Consumerism isn't entitlement.
What about great short games. Games like Limbo or the many awesome short puzzle games out there?
People who aren't assholes (A logic percent of the population believe it or not) won't refund them if they liked them. Don't argue that the system is bad because a minority abuses it.
Those games don't take two hours to finish, but they are seriously worth it. RIght now, people could buy them, play them, then get a refund and think: "Man! Today was a good day."
The flat two hour rule just doesn'tt cut it for these games.
1: If the consumer didn't like it, not allowing them to get their money back doesn't make them happier. Even if they finish it, if they still don't like it they won't play it.
2: This is abuse of the system.
3: What should they do? Upping the allowed time to 4 hours encompasses more games, lowering it can cause even more problems leading to people disliking the system. Should they implement a minimal time played requirement? It's either remake the entire system or deal with a few devs (Who clearly didn't do something right cuz they're sinking and not swimming) who are angry cause their hour long hipster games aren't profiting anymore.
In my opinion, that truly is the lost sale that comes up during piracy debates so often.
Believe it or not, if your consumer didn't like the game not giving them a refund doesn't change that. The money just stays in the dev's pockets. Which isn't a good thing by default.
How does that make it a load of crap? The problem is not that people get their money back or how they get it back (the refund policy states that the amount will either be added to your Steam Wallet or refunded to you through the payment method you have used originally).
and at no cost to Valve since it goes to Steam Wallet and will, eventually, be turned into a purchase.
Which is wrong. Flat out wrong. Not even just a misunderstanding of facts. It's flat out WRONG.
One problem is that the refund possibility makes it even more likely that people will buy into an Early Access game without understanding that Early Access is not meant to give you a finished product right away.
... then refund it and be happy. Consumers win, Valve has a happy customer, the money lost probably doesn't hurt the dev.
The people Earlly Access is meant for are people who take their time to look into a project and decide to support it.
Those people still exist, the majority of customers are not assholes. Those who don't want to get a refund will stay.
Early Access preorders are investments. The Steam forum for Overgrowth has made it very obvious to me that people on STeam do not understand that and that the people who are not getting it are very keen on creating bad press for projects that have supposedly "betrayed" them.
Those people leave, loyal customers stay and offer feedback. Again, seems like a win for Steam and the devs since no one is whining about how bad early access is. Yay.
The otehrone is that Early Access and indie devs in general need feedback in order to improve. The refund policy by Steam requires no communication and therefore doesn't give the devs any knowledge why people are getting refunds.
So? People are still bound to leave feedback. The two are not mutually exclusive events. People will post on the forums why they don't like where the game is going and why they want a refund.
Would you rather every refund goes through the devs first, effectively meaning the system won't help anyone?
And then there is the problem with DRM free games. WItha refund policy, those will soon vanish from Steam. You can now just buy those games, request a refund and keep playing.
1: Those are few and far between as it is.
2: I don't think the devs (The ones who know you attract more flies with honey then vinegar) will stop having that option available or stop using it. It's not like they have physical units to move or anything.