HELP PLZ
Re: HELP PLZ
Binding your purchase to your forum account is done through your secret pre-order page. You can find your secret pre-order page in one of the purchase confirmation emails. Check there if you need to link your forum account. If it states that it is already linked and to the WRONG account contact support.
Re: HELP PLZ
How long does it take them to reply?
Re: HELP PLZ
Its been 2 days and still no reply im getting really frustrated with there support
Re: HELP PLZ
Usually they're much quicker than that.
You've tried all the suggestions on this page?
http://www.wolfire.com/contact
You've tried all the suggestions on this page?
http://www.wolfire.com/contact
Re: HELP PLZ
I only use email and i have the receipt that i bought the game from humble bundle/pay pal
EDIT:I am seriously frustrated with there service right now as i just waisted 30 dollars
EDIT:I am seriously frustrated with there service right now as i just waisted 30 dollars
Sorry, what
I'm surprized, thanks!
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Re: HELP PLZ
(Sorry for going off topic, but I was just allowed to approve kgrjohn's post. Was I deliberately given moderator access or is there a glitch in the admin system?)
Re: HELP PLZ
No it is not a glitch, all preorderers can approve posts but make sure they are not spam bots.Jaz wrote:(Sorry for going off topic, but I was just allowed to approve kgrjohn's post. Was I deliberately given moderator access or is there a glitch in the admin system?)
Re: HELP PLZ
Can someone PLZ help i am getting no help at all from anyone and i am EXTREMELY frustrated right now
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Re: HELP PLZ
Ah, cool. Means we can make sure nobody clutters the forums we purchased access to.last wrote:No it is not a glitch, all preorderers can approve posts but make sure they are not spam bots.Jaz wrote:(Sorry for going off topic, but I was just allowed to approve kgrjohn's post. Was I deliberately given moderator access or is there a glitch in the admin system?)
@Voldagar
Just contact Wolfire. We can't do anything about this. Only the devs can. And you have no right to be frustrated because SPF and alpha access isn't part of your preorder. It's a bonus on the side, which you should be grateful for.
Re: HELP PLZ
but still i should get cause its a pre order also which mean i wouldnt be able to get the full game and im trying but they dont respond back to me...Jaz wrote:Ah, cool. Means we can make sure nobody clutters the forums we purchased access to.last wrote:No it is not a glitch, all preorderers can approve posts but make sure they are not spam bots.Jaz wrote:(Sorry for going off topic, but I was just allowed to approve kgrjohn's post. Was I deliberately given moderator access or is there a glitch in the admin system?)
@Voldagar
Just contact Wolfire. We can't do anything about this. Only the devs can. And you have no right to be frustrated because SPF and alpha access isn't part of your preorder. It's a bonus on the side, which you should be grateful for.
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Re: HELP PLZ
voldagar wrote:But still I should get it because it's a preorder which means I wouldn't be able to get the full game; And I'm trying but they don't respond back to me...Jaz wrote: @Voldagar
Just contact Wolfire. We can't do anything about this. Only the devs can. And you have no right to be frustrated because SPF and alpha access isn't part of your preorder. It's a bonus on the side, which you should be grateful for.
Sorry, I still don't understand your post.
Are you trying to say that you should get the alpha access because you can't get the full game yet? Do you even know what a preorder is?
And don't keep sending out emails to them. They have few enough people working on the game as it is. Send them ONE email and be PATIENT. If you send more than one or two emails, they'll just mark you for spam and block any further contact.