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Help needed! Didn't get my email!

Posted: Wed Mar 23, 2011 3:09 pm
by MagnusM1
So I followed the steps to buy Lugaru HD, and Wolfire debited my credit-card after 1 week, but I never got my email! What should i do?

Re: Help needed! Didn't get my email!

Posted: Wed Mar 23, 2011 3:51 pm
by Kicktar
E-mail them, they're a very understanding group, and they'll help you out.

Re: Help needed! Didn't get my email!

Posted: Wed Mar 23, 2011 3:53 pm
by MagnusM1
What should I write more excactly? And should I include the reciepe?

Re: Help needed! Didn't get my email!

Posted: Wed Mar 23, 2011 4:32 pm
by Jeff
Just let us know what your email is, and we can look it up in our system and fix the problem :)

Re: Help needed! Didn't get my email!

Posted: Thu Mar 24, 2011 9:55 am
by MagnusM1
My mother's email, that is linked to the credit-card that was used was [email protected]

The adress I use is [email protected]

Will that do?

Re: Help needed! Didn't get my email!

Posted: Thu Mar 24, 2011 4:07 pm
by Jeff
I see an email address that is similar but different. I will send you an email about it.

Re: Help needed! Didn't get my email!

Posted: Thu Mar 24, 2011 5:54 pm
by MagnusM1
Jeff wrote:I see an email address that is similar but different. I will send you an email about it.
Words can't describe how happy I am. And I swear I will preorder Overgrowth!