Bug reporting station

[Jeff]

Trac was not really working out, so we are trying a new bug system called FogBugz!

Simply email any bug you encounter to [email protected]

Make sure to have a descriptive subject please. Be sure to include as much details as you can (screenshots or even a video demoing the bug are extremely helpful). This will hopefully help us stay much more organized.

Make sure to include the following information:

• Complete version (this is specified in the third row of menu bar -> Help -> About...)
• Operating System (even if it's Windows 10 rather than Windows 7)
• What you were doing when the bug occurred and what you think might have caused it (if you have any insight)
• Crash dump, if the game suffered a complete crash (only available on linux or windows)
• The logfile.txt file, location specified below
• Your hwreport.txt, location specified below

=Edit by Johannes=
Please also attach your hardware report file. You can find that in the following locations:

Windows:

Code: Select all

C:\Users\USERNAME\Documents\Wolfire\Overgrowth\Data\hwreport.txt

Mac OS X:

Code: Select all

FIX

Linux:

Code: Select all

~/.local/share/Overgrowth/Data/hwreport.txt

=Edit by Autious=
Please also attach the logfile.txt

Windows:

Code: Select all

C:\Users\USERNAME\Documents\Wolfire\Overgrowth\logfile.txt

Mac OS X:

Code: Select all

FIX

Linux:

Code: Select all

~/.local/share/Overgrowth/logfile.txt

[Shadowfury333]

Should we be resending bugs that we have submitted on the trac system, or have you already transferred everything over?

[Jeff]

Transferring current bugs would be helpful

[DemonWareXT]

ahh interesting.
is there also a way to see open bugs/tickets?

tell you what would be cool bug reporting from within the game, I know this was done in lego universe (ye ye call me mental if you will) and it worked out quite well

[Jeff]

ahh interesting.
is there also a way to see open bugs/tickets?

Not at the moment. This sounds pretty lame, and is why we started out with a public bug tracker. In practice, we've learned that virtually 0 people actually look at the open tickets in Trac.

[DemonWareXT]

Not at the moment. This sounds pretty lame, and is why we started out with a public bug tracker. In practice, we've learned that virtually 0 people actually look at the open tickets in Trac.

awww shame.... well seems I was one of the only ones who followed the trac...
but I also like the practicality of skimming over what has already been reported instead of just blindly reporting something which could already be a known issue.

[catface33]

when i downloaded the the changes from the last alpha to a114? http://cdn.wolfire.com/alpha/diffs/a114-1.zip and installed it when i pressed "z" it played the animated ragdolls not active ragdolls

[Jeff]

Make sure you copy the executables in addition to the Data dir.

[petfe]

I get an error when I start the a115. It says: "No graphics card detected that supports shaders; please wait for us to implement a shader fallback path" And then the start screen crashes. I have nVidia GeForce gtx 260.

What should I do?

[ThomasCaret]

Should we send an email for every bug, or make a list?

[temujinsrevenge]

I downloaded the maps that i was under the impression that i could run around in, but whenever i try to place a character or press the rabbot button, the window closes itself.

[temujinsrevenge]

I downloaded the maps that i was under the impression that i could run around in, but whenever i try to place a character or press the rabbot button, the window closes itself.

I'm using the a115 version.

[Markofofo]

hi i have a mac and when i downloaded a115 and open it it just makes another zip file

[wlfeh]

hi i have a mac and when i downloaded a115 and open it it just makes another zip file

Right click the .zip and "extract to (insert .zip name here)".
You should have a folder with its name then.(You need winRar or 7zip to do this though)

[Idiocyyy]

This isn't really a bug, but you may consider putting a limit on how fast they run once they've fallen.