Cant access the SPF

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Hurgafer
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Joined: Tue Aug 23, 2011 12:38 am

Cant access the SPF

Post by Hurgafer » Tue Aug 23, 2011 12:46 am

I preordered and clicked the SPF link from the preorder page but I don't have access. How do I get access?

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Korban3
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Re: Cant access the SPF

Post by Korban3 » Tue Aug 23, 2011 3:17 am

Go to Board Index > Wolfire Games > Secret Preorder Forum
You have the little banner under your username, so you have access.

Osomalo
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Re: Cant access the SPF

Post by Osomalo » Mon Oct 10, 2011 10:16 pm

Hi, I can see the SPF but the only topic in there has a message below it saying I dont have permissions to read it.

Appreciate any help

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m3nace
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Re: Cant access the SPF

Post by m3nace » Tue Oct 11, 2011 10:33 am

Osomalo wrote:Hi, I can see the SPF but the only topic in there has a message below it saying I dont have permissions to read it.

Appreciate any help
You'd have a 'preorderer' tag if the account you're on now was assigned to your key. Are you absolutely positive you've done that?

Osomalo
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Re: Cant access the SPF

Post by Osomalo » Tue Oct 11, 2011 1:28 pm

Yup, I received my preorder key and everything..

Wolfire Games [email protected] to me

show details 3:52 PM (15 hours ago)

Thanks for preordering Overgrowth!



I'll confirm it's been charged from my credit card and then contact them for help I suppose?

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Aaron
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Re: Cant access the SPF

Post by Aaron » Tue Oct 11, 2011 2:31 pm

In the email you received there should be a link to your personal URL. On that page under "Now What?" and "1. Join the secret preorder forum" does it have your forum username listed?

For example, mine says "You should have SPF access under the name "Samusaaron3"."

If you haven't attached your forum account yet, please do so. If you accidentally attached a wrong forum name, shoot an email to [email protected] and they'll help you get it sorted out.

Osomalo
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Re: Cant access the SPF

Post by Osomalo » Tue Oct 11, 2011 6:01 pm

Mmm mine is similar. I'll give them an email and we'll sort it out. I'm not in any great hurry, I really just preordered after seeing how awesome their attention to detail is in their development and want to support that type of approach.

Thanks for the replies =)

Edit: All sorted! Thanks Eric.

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