Page 1 of 1
Help with downloading alpha
Posted: Sun Feb 19, 2012 6:23 pm
by dunkh
Hello, I just preordered overgrowth and got a account and everything and it said i had to go to the secret preorder fourm so i go their and underneath mods it says in small print i dont have permission to view....I have tried everything and it dosnt work plz plz plz reply ty
Re: Help with downloading alpha
Posted: Sun Feb 19, 2012 11:29 pm
by Pixels
Hey dude I have the exact same problem, can someone help us?
Re: Help with downloading alpha
Posted: Mon Feb 20, 2012 12:25 am
by Endoperez
As I said in the other similar thread just now...
it seems like your forum account is not connected with your preorder. Try contacting Wolfire about this. The usual reason this happens is for you to preorder before making a forum account, and it seems to happen quite a bit. Once you get a hold of someone on Wolfire side, it shouldn't take long to get it fixed.
Re: Help with downloading alpha
Posted: Mon Feb 20, 2012 1:30 am
by zzwerty
Endoperez wrote:As I said in the other similar thread just now...
Hmm, Could this possibley be a group troll?

Re: Help with downloading alpha
Posted: Mon Feb 20, 2012 4:49 am
by Mikelmao
After pre-ordering you get a link sent to your e-mail adress, that link will take you to the hook up page, on this page you fill in an ¡¡EXISTING!! forum account and that will allow your account to access the secret forum. So make sure your make a forum account then fill in the username of it on that page. If thats not the problem try contacting support or maybe the IRC can help you.
Re: Help with downloading alpha
Posted: Mon Feb 20, 2012 12:58 pm
by Anton
Be sure to email the team at
[email protected] and include your transaction ID from your payment choice (Paypal/GoogleCheckout etc) which will help them track down your order, and your forum account name. They'll fix it up for you.
Re: Help with downloading alpha
Posted: Tue Feb 21, 2012 5:12 pm
by Skinmask
I have this same problem. It's been over 2 weeks since I contacted Wolfire support and they told me "I have placed your email address in our queue for email corrections".

Re: Help with downloading alpha
Posted: Wed Feb 22, 2012 12:28 am
by Jacktheawesome
Well as Endoperez pointed out, we do get this quite a lot. I'm sure they'll get to it soon. You could try to catch one of them in the IRC, or Johannes in the live chat support. They might be able to provide further help.