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HHHHHHEEEEEEEELLLLPPPPP

Posted: Fri Jul 20, 2012 10:16 pm
by Achilles998
Alright, so I have Overgrowth (didn't pirate it) and i have this problem that happens when i try to run "Red Shards" in get the error The file Users/Documents/Wolfire/Overgrowth/Data/Temp/conversion0.dds
is not a supported image type or could not be found.
WHAT IS THIS?

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Fri Jul 20, 2012 10:47 pm
by Endoperez
That, my friend, is a bug. They sometimes happen, since this is an alpha. There is a fix, on the preorder subforum. Once you link your forum account to preorder status, you just follow this link for Windows or Mac fixes. Unfortunately, I don't think there's a Linux fix yet.

viewtopic.php?f=13&t=15953&start=15#p170992

To connect your forum account with your preorder status:
Jeff wrote:There is a box on your Humble Store download page that looks like this: http://i.imgur.com/SrLyT.png

Click that, and it will expand into a larger section that has a link to wolfire.com/spf/redeem/(your key here) which will allow you to link your forum account.

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 12:10 am
by Achilles998
SO when i downloaded the file and opened it in winRAR it said i needed some program to open it. So i downloaded the program, then it said i needed another program.

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 12:14 am
by Achilles998
ALright I decided to download the other program and it said the application couldn't start correctly.

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 2:58 am
by Endoperez
What's the name of the file you downloaded, and the name of the file inside it? Which program did you download?

I can't help you without more information. And before anyone else starts wondering, yes, I noticed. :wink:

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 12:05 pm
by Achilles998
i downloaded two file fixers called nvtt.dll and libpng12.dll

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 12:06 pm
by Achilles998
The file i downloaded was the Overgrowth fixer one. The one you told me to download.

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 4:01 pm
by Endoperez
Achilles998 wrote:i downloaded two file fixers called nvtt.dll and libpng12.dll
Ah, that's the problem. You downloaded the wrong file. You should download the file from here. Sorry for the confusion.

I knew there was something wrong here, but for a some reason I still posted that other link first. :?

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 4:25 pm
by Achilles998
wait which file/program thing do i download? Can you just give me the exact link to the download?

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 4:42 pm
by Endoperez
Okay, I'll try. I don't know why the other links aren't working, though.

https://dl.dropbox.com/u/74621593/overgrowth_fix.zip

If that doesn't work, try doing this first, and then trying the previous link:
Jeff wrote:There is a box on your Humble Store download page that looks like this: http://i.imgur.com/SrLyT.png

Click that, and it will expand into a larger section that has a link to wolfire.com/spf/redeem/(your key here) which will allow you to link your forum account.

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 5:28 pm
by Achilles998
The other links were working. ITs just the first link you sent me when i opened it in winRRAR it said i needed another program to run it. And whats with the pirate thing?

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 6:04 pm
by Endoperez
Well...

You haven't downloaded the file I linked you to, but some other random stuff.

You claim you have downloaded the file I linked to. It should have opened with winrar and shouldn't have required anything else. In addition, you could only follow the link to the Secret Preorder Forum if you had the preorder tag, which you don't have.

So if you couldn't have downloaded the file you say you downloaded, and you have some weird files I don't know anything about instead, and you're not a preorderer... well, it sure does look like you're a pirate. If you're not, I assume you'll have the preorder tag shortly. :P

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 6:33 pm
by Achilles998
I did download the link you said. It then said it needed two other file fixer things. And i have another profile. I'm not a pirate.

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sat Jul 21, 2012 6:35 pm
by Achilles998
I thank you though for trying to help.

Re: HHHHHHEEEEEEEELLLLPPPPP

Posted: Sun Jul 22, 2012 3:01 pm
by last
Achilles998 wrote:I did download the link you said. It then said it needed two other file fixer things. And i have another profile. I'm not a pirate.
Then all you have to do is log in with your other forum account that has a preorder tag on it and click on this link to get some more help, simple as that.