Forgotten Password and Email was Hacked

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GelatinSkeleton
Posts: 2
Joined: Sat May 11, 2013 6:26 pm

Forgotten Password and Email was Hacked

Post by GelatinSkeleton » Sat May 11, 2013 6:48 pm

Hey guys. About a year or so ago I preordered overgrowth and I hadn't accessed that Wolfire-Forum account in quite some time. I went to log-in but my password didn't work and I use that password for most things. Of course I thought nothing of it until I attempted to log in to my email to retrieve the resent password.

My email had been hacked and due to my terrible security measures I had no way to log back into it. This of course was likely because I bought The War Z and I'm sure you've heard of they're recent hacker problem. I swear that was the worst purchase I've ever made.

So with no way to log back into my email, or no way to log back into the Wolfire-Forums I've gotten myself into a rather sticky situation. Is there anyway you could help me so that I don't lose $60 for nothing?
Attachments
Proof I cannot access my Email.
Proof I cannot access my Email.
Proof I preordered overgrowth.
Proof I preordered overgrowth.

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Anton
pretty cool guy
Posts: 3328
Joined: Fri Oct 17, 2008 10:16 pm
Location: Los Angeles
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Re: Forgotten Password and Email was Hacked

Post by Anton » Sat May 11, 2013 7:35 pm

You can email [email protected] and they can help you clear things up. Ideally, if you still have your transaction ID (which you can still get from your payment provider, i.e. Paypal) they can locate your account easily.

GelatinSkeleton
Posts: 2
Joined: Sat May 11, 2013 6:26 pm

Re: Forgotten Password and Email was Hacked

Post by GelatinSkeleton » Sat May 11, 2013 9:51 pm

Thanks

Almazy
Posts: 7
Joined: Sat May 11, 2013 10:57 pm

Re: Forgotten Password and Email was Hacked

Post by Almazy » Sun May 12, 2013 1:20 am

Not related to the question, but here's an extremely important tip. Never have your email password the same as any other password. Once you get an account hacked on a forum or a game, people test those usernames+passwords on emails and other sites. So if you get one account hacked, you could get them all hacked.

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