Page 1 of 1

I bought the Alpha a while ago and...

Posted: Wed Jun 26, 2013 2:01 am
by NetWalker
I bought the Alpha a while ago and I seem to have lost my order page. I went through my email and it wasn't in the Trash bin or the Inbox. (Yes, I checked spam and miscellaneous folders as well.) I'm not sure what I can do, is there a way to recover the page? The email I used was [email protected]. Thank you in advance, NetWalker.

Re: I bought the Alpha a while ago and...

Posted: Wed Jun 26, 2013 4:07 am
by Endoperez
I advice you to edit your post and remove the e-mail address. This is a public forum, where the only people answering will most often be just random people who are active in these forums.

You could contact Wolfire directly here:
http://www.wolfire.com/contact

The key resender link from that page currently sends you to Humble Bundle sale site. I don't know how it's supposed to work when a Humble Bundle sale is active, so your best bet is to send an e-mail to Wolfire team directly at [email protected] .

Re: I bought the Alpha a while ago and...

Posted: Wed Jun 26, 2013 9:14 am
by Jaz
I think you can access it from a Humble Bundle account if you still use the same email-address.

https://www.humblebundle.com/

Not entirely sure though.

You could also try what Endoperez suggested and just contact Wolfire. I believe they usually respond quite quickly.

Re: I bought the Alpha a while ago and...

Posted: Thu Jun 27, 2013 8:43 am
by Anton
The key re-sender should work no matter when you pre-ordered the game: https://www.humblebundle.com/store/keyresender
You can then associate your pre-order with a humble bundle account if you choose.